Your Information
FAQs
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You contact us by raising a Support Ticket from your Help Desk and we will answer your questions promptly.
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You can subscribe to our newsletter, check out our blogs and follow our social media channels to receive updates, news, and special offers.
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No, there are no charges for Shoppers on Yellow Markets. They only pay for the products they purchase.
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You can reach out to our support team by raising a Support Ticket from your Help Desk. We are here to assist both Merchants and Shoppers.
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Yes. Some Merchants may offer discounts or promotions, especially around holidays. You may want to check the section with Daily Deals, Hot Deals and Hot Flash Deals.
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All Merchants must provide their BRN (Business Registration Number) as per the law in Mauritius for them to trade. Also, they may display their VAT number if Value Add Tax applies to them. Additionally, Shoppers post their reviews for Merchants´ customer service and products, based on their shopping experience. You should read these reviews before making a purchase.
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This will depend on the individual Merchant. Yellow Markets allows Merchants to offer both new and used items. However, they are to clearly stipulate if an item is used in their description.
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Yes, return and replacement policies vary by Merchant. Check out their return policies for more information which you may find on their eShop.
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This depends on the individual Merchant. Some provide free delivery within the island of Mauritius. Other Merchants may have different rates and policies. It is important to check the individual Merchant´s rates before completing a purchase.
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Shipping details are provided by the Merchants. They will select the shipping method and estimated delivery time. You will then receive tracking information once your order is shipped.
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Mobile Pay through Blink, Juice, Myt Money, Pop or WhitMe is the preferred payment method on Yellow Markets. Other methods will also be available such as credit cards and the use of e-wallets for seamless transactions.
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You can browse products using categories or keywords. Use the search bar to discover the products you are interested in.
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Yes, we take your privacy seriously. Our platform employs advanced security measures to protect your personal information and transactions.
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Yellow Markets is an online ecommerce platform that connects Merchants and Shoppers, providing a marketplace for a wide range of products and services.
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An online multi marketplace is a single online platform where products from multiple Merchants can be bought and sold, and payment can be made in one transaction.